Amazon announces support measures during Hurricane Milton

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Alice Shobe, global director of Amazon Community Impact | LinkedIn

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Amazon has announced measures to ensure the safety of its employees and minimize customer disruptions as Hurricane Milton approaches. The company is also extending support to communities affected by the storm.

According to a press release by Amazon, the company has activated emergency protocols prioritizing employee safety, impacting thousands in the hurricane's path. A 24/7 operation has been established to issue severe weather alerts, guided by Amazon's chief meteorologist. Facilities in the region have been closed, and employees have been informed directly of these closures. The company is closely monitoring the situation to ensure employees can take necessary precautions.

Amazon is leveraging its global logistics infrastructure to support communities affected by Hurricane Milton. Trailers are ready at its Disaster Relief Hub in Atlanta to fulfill requests for essential supplies like water, diapers, and hygiene kits, working with partners such as the American Red Cross. Teams have been deployed to the Florida Emergency Operations Center to assess on-the-ground needs. Despite some facility closures, Amazon aims to minimize customer disruption by utilizing its national fulfillment network and adjusting delivery estimates as needed.

"Our thoughts are with those who are impacted by Hurricane Milton," said Alice Shobe, global director of Amazon Community Impact. "We are delivering essential products and using our technologies to help front line responders stay connected as Hurricane Milton’s impact unfolds."

Amazon provides a range of services including online and in-person shopping, delivery of fresh produce, media distribution, and cloud solutions through Amazon Web Services (AWS). Its operations include logistics and customer service while also delivering entertainment through platforms like Amazon Originals, Prime Video, and Audible.

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