State Farm has mobilized its catastrophe claims workforce in response to Hurricane Beryl, which made landfall as a Category 1 hurricane near Matagorda, Texas early Monday morning with sustained winds of 80 mph. The company’s initial efforts are focused on assisting residents in the impacted areas.

The State Farm Customer Response Unit (CRU) has been deployed and is actively providing support in Houston. CRU team members are distributing essential items such as bottled water, first aid kits, and work gloves to those in need. These teams aim to offer immediate assistance and maintain a presence within affected communities.

Additionally, Catastrophe Customer Care Sites are being established throughout the Houston Metro area. Final locations will be announced once operational. These sites will host fire and auto claim handlers to assist agents and policyholders with their claims.

State Farm's response also includes local agents who live and work in the same neighborhoods as their customers, supported by thousands of employees from centralized care centers across the country. Remote claim teams are conducting virtual inspections to expedite the claims process for affected customers.

Residents discovering damage from Hurricane Beryl are encouraged to file their claims promptly through various channels: the State Farm mobile app, contacting their agent via phone or email, calling 1-800-SFCLAIM, visiting statefarm.com/claims, or texting “CLAIM” to 62789 for a link to file a claim.

To streamline the resolution of claims, State Farm is leveraging technology such as digital pay options for direct deposit settlements and self-service features available through its mobile app and online account access.

For property owners beginning cleanup efforts, State Farm advises making temporary repairs to prevent further damage while keeping receipts for potential reimbursement. Documenting damaged items through photographs and purchase receipts is crucial for the insurance claim process. Homeowners should consult with their claim representative before undertaking any significant repair work or signing contracts with vendors or contractors.