A Catastrophe Response Unit (CRU) is being deployed to Rock Hill, SC, to setup a temporary drive-in for vehicle damage assessment and will offer appointments every 30 minutes. This initiative aims to streamline the assessment process for customers affected by recent events in the area.
Customers who have already filed a claim and wish to schedule a drive-in appointment can contact their claim representative to discuss inspection options. This personalized approach ensures that individuals can easily access the support they need during this challenging time.
"Our Claims team is ready to assist if you," emphasizes Nationwide, underlining their commitment to providing prompt and efficient service to those in need.
The drive-in facility will be operational from 8 a.m. to 6 p.m. daily for two weeks, starting April 24, 2024. The location of the drive-in is set at The Home Depot, 2815 Home Depot Blvd., Rock Hill, SC 29730. This central location aims to provide convenience and accessibility to customers requiring vehicle damage assessment services.
Nationwide encourages affected individuals to engage with their Claims Center by visiting nationwide.com, accessing the Nationwide mobile app, or contacting 800-421-3535 to initiate the claims process and schedule a drive-in appointment. This proactive approach ensures that customers can swiftly address their needs and begin the recovery process.