The Richard L. Roudebush VA Medical Center in Indianapolis Indiana scheduled 60,279 pending appointments across its locations during the period ending June 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 56,382 had a wait time of 30 days or less (93.54%) and 3,897 appointments (6.46%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
Indianapolis, IN (Richard L. Roudebush)	47,147	43,758	3,389
Terre Haute, IN	986	967	19
Bloomington, IN	4,279	4,205	74
Martinsville, IN	267	266	1
Indianapolis West, IN	2,411	2,203	208
West Lafayette, IN	956	948	8
Wakeman, IN	1,343	1,235	108
Shelbyville, IN	626	594	32
Monroe County, IN	502	502	0
Vigo County, IN	503	484	19
Indianapolis YMCA, IN	264	253	11
Cold Spring Road, IN	643	643	0