Allstate is actively assisting Southern California as residents and customers recover from recent wildfires. The company outlines various channels through which affected policyholders can file claims. Residents can visit mobile claim centers, use the Allstate Mobile app, log on to Allstate.com, call 1-800-54-STORM, or contact an Allstate agent for assistance.
For home claims, policyholders can utilize mobile devices or desktops to share damage images or live videos with adjusters for expeditious processing. Once conditions permit, adjusters will perform in-person inspections. Auto damage claims can be filed instantly using QuickFoto Claim on smart devices through the Allstate app. Policyholders also have the option to connect with adjusters via Virtual Assist to expedite the claims process.
Settled claims receive instant payment through several channels, including QuickCard Pay, Fast Mobile e-Payment, or traditional paper checks.
The Allstate Foundation has committed $750,000 to support the American Red Cross and the Center for Disaster Philanthropy, enhancing their disaster relief efforts across affected communities. An additional $150,000 donation has been pledged to the California Community Foundation’s wildfire recovery fund.
To aid understanding of insurance processes, Allstate offers the Disaster Help Center and the Allstate Good Hands Recovery Guide, providing vital information on insurance, government resources, and safety tips for recovery.
Allstate agents, residing within the community, act as local resources providing personalized assistance and guidance. Emphasizing community, Allstate states, “You’re in good hands with Allstate,” and reaffirms its commitment to supporting those impacted by disasters.