State Farm has mobilized its catastrophe response team to assist residents in Greenfield, Iowa, following a severe tornado. The company has received approximately 750 homeowner claims and about 500 auto claims related to the event.

"Our hearts go out to the communities and families of all those who have been tragically affected by the recent severe weather and extremely damaging tornado in Greenfield, Iowa," said a State Farm representative. "Our greatest concern is for the safety of everyone in the area."

State Farm's catastrophe claim response team members are on-site to aid customers, alongside local agents. Catastrophe Customer Care sites are being planned in the most impacted areas to facilitate claim handling efforts.

The company has activated its 1-800-SFCLAIM line for customers unable to reach their local agents. Policyholders can submit and manage claims through various channels including calling or emailing their agent, using the mobile app, or visiting statefarm.com/claims. Customers can also text “CLAIM” to 62789 for a link to file a claim.

State Farm’s response includes agents living and working in affected neighborhoods and disaster-trained claim specialists evaluating damage on site. Remote claim teams are conducting virtual inspections with impacted customers. The State Farm Customer Response Unit (CRU) is distributing essential items such as bottled water and work gloves throughout the community.

Tips provided by State Farm for assessing tornado damage include:

- Avoid entering damaged buildings until they are declared safe.

- Use caution around debris.

- Wear appropriate clothing like sturdy shoes or boots, long sleeves, and gloves.

- Check homes or apartments for structural issues and hidden damage.

- Take pictures of any damage inside and outside homes.

For making temporary repairs:

- Make reasonable temporary repairs when safe to prevent further property damage.

- Depending on coverage, these repairs may be reimbursed; save receipts for items like tarps and plywood used for repairs.