CarolinaEast Medical Center has been named one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®, America’s trusted referral source for the best in healthcare. The award signifies that CarolinaEast Medical Center has been ranked within the top 100 hospitals of similar size based on number of beds, of which there were four categories.

CarolinaEast is one of a total of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award®. The methodology used to select CarolinaEast as one of America’s 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.

“By raising your standards to meet the highest expectations – which studies show tend to be held by women – you’re giving everyone the best you have to offer. The Women’s Choice Award is so much more than an award. As one of America’s Best Hospitals for Patient

Experience, your entire hospital and all of your service lines are lifted up for the exceptional experience you provide – not only for women but for all patients. What a great achievement!” said Delia Passi, founder and CEO of the Women’s Choice Award®. “To help women simplify their choices, the 100 Best Hospitals for Patient Experience are awarded because they excel in the patient’s willingness to recommend, as well as doctor communications, staff help, cleanliness, providing recovery information, explanation of medications, communication by nurses and peacefulness of the room at night.”

In addition to Patient Experience, CarolinaEast ranked among America’s Best Hospitals in Minimally Invasive Surgery, Obstetrics, Orthopedics, Outpatient Experience, Patient Safety and Cancer Care. The SECU Comprehensive Cancer Center at CarolinaEast Medical Center opened its doors in January 2020 and the facility ranked in the Top 2% out of the 4,729 hospitals considered across the United States for the 2023 rankings.

“We are proud of all the awards we receive, but none more than these. CarolinaEast has consistently delivered on these commitments to excellence in the service lines that our community members have told us are most important. Receiving great clinical care is what patients expect, and giving great care to people is what makes us most proud,” said Michael Smith, President and CEO, CarolinaEast Health System. To learn more about these awards please visit https://womenschoiceaward.com/best-patient-experience.

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