Amazon has reached a settlement with the Occupational Safety and Health Administration (OSHA), resulting in the withdrawal of all but one ergonomic citation following an investigation. This resolution follows a Washington state judge's dismissal of similar claims earlier this year.

According to Amazon, the settlement comes after a 2022 investigation into its safety practices. OSHA withdrew nine out of ten ergonomic citations, while Amazon accepted one related to handling televisions at a facility in Illinois. Additionally, OSHA withdrew a citation involving alleged improper medical referrals at a New York site, acknowledging that Amazon’s policies allow employees to seek outside care.

As part of the settlement, Amazon will address the single citation by enforcing existing policies to reduce ergonomic risks. The agreement does not include any findings of wrongdoing for the withdrawn citations or require new safety controls.

Amazon reported progress in workplace safety, citing a 30% reduction in recordable incident rates and a 60% decline in lost time incidents globally over the past four years. The company has invested over $1 billion in safety measures since 2019, with an additional $750 million planned for 2024. It credits technologies like ergonomic solutions and vehicle safety controls for these improvements.

OSHA is part of the U.S. Department of Labor and ensures safe working conditions through standards enforcement, anti-retaliation protections, training, and collaboration with state programs. It covers most private and some public sector employers and workers across the U.S., territories, and federal jurisdictions.

Amazon provides various services including online and in-person shopping, delivery of fresh produce, media distribution, devices such as Alexa and Fire TV, cloud solutions through Amazon Web Services (AWS), logistics, customer service, and entertainment platforms like Amazon Originals, Prime Video, and Audible.