Scott Harward, of Arizona Mortgage Specialists, Inc., is featured in a special section of the October issue of Phoenix Magazine as a 2015 Five Star Mortgage Professional award winner.

“I enjoy helping my clients determine all of their options … for financing a primary residence, second/vacation home, and even an investment property,” Harward said. “Over the last 22 years I've developed a … way of doing things that takes the frustration out of the process and makes for a much smoother transaction from start to finish. My business is based on referrals from clients, so I bend over backwards to make sure they have a good experience and end up with the best terms. A big thank-you goes out to all of the great people who have allowed me to help them, and who continue to refer their family and friends.”

Of mortgage firms who have demonstrated excellence in their field, fewer than 3 percent in the Phoenix area received this recognition. Winners are selected for their commitment to professional excellence and overall client satisfaction. The award is based on rigorous research with significant focus on customer feedback and providing quality services.

“It is a privilege to present exceptional mortgage professionals with the Five Star award each year,” Lynn Hargreaves, vice president of Research and Services Operations at Five Star Professional, said. “While professionals are evaluated on experience and production levels, the foundation of the award is client satisfaction. These elite individuals have worked hard to get where they are while continuously delighting clients along the way.”

Five Star Professional has conducted market research to promote professional excellence since 2003. In addition to a qualifying procedure based on a client evaluation score, professionals are assessed on objective criteria such as experience, production levels and disciplinary and complaint history. There is no fee involved for candidates.

Arizona Mortgage Specialists, Inc. is located at 8747 S. Priest Drive, Suite 101, in Tempe.